65 Harristown Road, 2nd Floor
Glen Rock, NJ 07452
Tel:(201) 447 4447 Fax:(201) 447 5077

Andrea Mendelssohn, MD, FACOG
Obstetrics & Gynecology
California

We processed an amex payment over the phone, but we forgot to write down the patient's name. I ran a report using your reports selections and I identified 4 patients who had outstanding balances of the amount. We were able to identify the patient in under 2 minutes. I was absolutely thrilled to be able to do this in such a short time. With my previous service, it would have taken at least 1 week to get a report and then 30 minutes of my time to paw through the report. Yay for ClaimPower!

I just wanted to express immense gratitude to you, Lovina, and your team for all the great things you have been doing for us. It is a risky thing to change billing service providers and I am thrilled that I have switched over to your service. Your service is far superior to what we have been receiving from past providers, your web services are fantastic, and the level of support I have been receiving from you and everybody else has been A++ . Many thanks to you all for helping make this transition a worthwhile and happy endeavor!



Excerpts from various newspaper articles published about us.



Published: March 16th, 2004


Several physicians have switched to Claimpower after bad experiences with other billing companies. Antonio Ciccone, a primary-care physician in Belleville, N.J., says he pays Claimpower on average a 5% commission of the amount it collects from insurers; that's less than half of what he paid his previous service, which also made too many mistakes.





Published: May 10th, 2004


Family physician John Cerritelli, MD
, since 2002 has retained a company based 12 miles north of his Belleville, N.J., office to handle his billing. But his billing paperwork is actually being done thousands of miles away, in India.
As far as Dr. Cerritelli is concerned, there's no debate on offshoring. He's been happy with the work done by ClaimPower, whose owner, Rajeev Thadani, employs people in India.

"He's getting the job done," Dr. Cerritelli said. "The issue of [workers being] overseas is more between him and overseas because I never [call] overseas. I just communicate with him [in New Jersey]."




 
Published: June 20th, 2004


One of the company's happy clients is
Dr. Nader Moaven. ClaimPower does the billing for about 350 patients a week seen by Moaven and his two partners at offices in Maplewood and Belleville. Each day, they scan handwritten billing forms and send them to ClaimPower, which puts the information into the computer and sends out the bills.

Moaven, who praised Thadani's service effusively, said he believed ClaimPower would charge him far more if the work didn't go to India. The doctor said he has no worries about patient information being sent abroad.
"The way it's set up, it's protected," he said. "I think it's very safe."





Published: May, 2004


ClaimPower’s owner, Indian-born Rajeev Thadani says comfortable surroundings are just good business. “If you treat your employees well, they are more productive,” he says from his Fairlawn, N.J. office. Not only are working conditions superior to most commercial Indian concerns, salaries are better, too.

“Rates for medical billing in the U.S. range from 7 to 12 percent commission on the amount collected from insurers,” he says. “Our rates range from 4.5 percent to 6 percent.” Furthermore, his India staffers are spread over a fifteen-hour day. So with the ten-and-a-half hour time difference, his evening employees — who work from 4 or 6 p.m. until 1 a.m. — are toiling while America sleeps. “All the work sent to us today will be done before our clients come to work,” he says. “The data will be in their offices when they arrive in the morning.”


 

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